Account and billing

Manage your subscription

Review the current plan, compare alternatives, access receipts, and update billing.

Review the current subscription

Open Settings → Subscription. Confirm the plan name, monthly or yearly period, current billing cycle, renewal date, and remaining Cloud credits.

Compare plans

  1. Select View plans.
  2. Switch between Monthly and Yearly billing.
  3. Compare extension limits, Cloud tools and credits, export formats, and support.
  4. Select a plan only after checking the amount and effective billing period shown by checkout.

Changing plans is a billing action. Do not use the comparison table alone as confirmation that a change was completed; return to Billing and verify the current-plan label.

  • Upgrade within the same billing interval: Takes effect immediately. Paddle credits the unused portion of the current plan and charges the prorated difference.
  • Monthly to yearly: Takes effect immediately and starts a new annual billing cycle.
  • Downgrade: Takes effect on the current renewal date. The existing plan remains active until then.
  • Yearly to monthly: Takes effect on the annual renewal date.

The Billing page displays a scheduled change and lets you cancel it while it remains pending.

The Team plan is a legacy plan and is no longer open for new registrations or subscriptions. If your account already has Team, contact support before changing plans because Team is not available as a new plan selection.

View invoices

Select Invoices. Find the payment by date, product, amount, currency, and status, then select Receipt when available. Refunds can appear as separate entries and may take time to reach the original payment method.

Update the payment method

Select Update payment method and complete Paddle's secure form. Return to Billing when finished. PropertyDataLabs does not display or store the complete card number.

Cancel a plan

Select Cancel plan, review the effective end date and lost benefits, and confirm only when you intend to cancel. Cancellation normally stops future renewal; it is not the same as deleting the account. Export important Cloud results before access changes.

Add Cloud credits without changing plans

Open Settings → Add-ons → View credit packs. Compare one-time packs and select a purchase button to open checkout. Packs do not renew, do not expire, and are non-refundable.