Check known extension issues
Open Settings → Status → Extension status in the extension. Every signed-in user can view this page.
It shows current known issues and their descriptions. When none are listed, it shows No issues found. Status notices help explain a reported problem, but an empty list does not prove that every export or Zillow page is working.
Zillow can change the information its pages expose. If an export fails, check the issue description, then follow the troubleshooting guide.
Report an issue that is not listed
Select Contact support in the extension settings header. Include the Zillow URL, listing type, extension version, action you tried, and any error message. A screenshot can help show missing controls or an unexpected result.
The Extension status reference explains the page, and the support guide lists the details useful for investigating a problem.